Creative • Strategy • Technology • Hosting Built in Tanzania. Built for Africa.
DotAfrika LIMITED
Client Portal Start a project
SUPPORT

Support that feels human, clear and easy to reach.

Help customers solve domain, hosting, email and billing issues without getting lost.

Get help Customer portal
Help center

Choose the fastest way to get help.

Support pages can later connect to a knowledge base, live chat and ticketing engine.

KB

Knowledge Base

Step-by-step help for domains, hosting, email and websites.

Browse help →
CH

Live Chat

Start a conversation for quick pre-sales or support questions.

Start chat →
TK

Support Ticket

Log in to open and track technical or billing issues.

Open portal →
FAQ

Common questions.

Can I move my current domain to DotAfrika?+
Yes. The transfer flow is designed to bring domains into one DotAfrika account. Production transfer processing will connect to registrar or registry APIs.
Can I pay by mobile money?+
The checkout interface already supports a regional mobile money flow. Live payments require payment gateway credentials and webhooks.
Can I manage invoices online?+
Yes. Customers can view invoice history and outstanding balances in the client portal.